High Point University scrambles to save the reputation of the Peer Mentor Program.
By: Emma Barnett
At High Point University, where talk of an extraordinary
school can be heard, with a not so extraordinary peer mentor
program. The Office of Student Life at
HPU is in awe after the feedback found in a previous article written by a student for a
communication class project.
Freshmen at
HPU are placed into a peer mentor group with about 10 to 15 other incoming
students. The peer mentor is a fellow
HPU student who is supposed to be the freshmen’s “go to” person. Somebody to show them the ropes and answer
all the questions from meal plans to how you meet new people to the fun
activities on campus. In the past years,
the peer mentor program has been amazing and very successful. This year was looking like another successful
year until Dean of Students, Paul Kittle was told was some disturbing news.
How It All Started
Paul Kittle,
still in his first year with High Point was excited to join team with such an
established program.
"
-->
Not
to this level, no. I mean, I knew,
conceptually, what a peer mentor program is, or should be,
-->
but I had never seen an institution have it,
uh, developed to the level that High Point has developed it. And it has been
about, what? four years, I think, the
program’s been here?" said Kittle. "
This past September, Kittle was told that there were students that had peer mentors that they could not get in contact with or would not even remember their name. One student had a one-on-one meeting with her peer mentor and the peer mentor couldn't remember what the student looked like and walked right past her. Students were not happy and Student Life was not happy either.
-->
"If the students don’t feel a need for their peer mentor,
and they’re not reaching out to them because they feel supported, they, they
know where the resources are, they’re comfortable on campus, then it would, you
know, other than being invited for a group activity, or a one-on-one meeting,
they probably shouldn’t hear from their peer mentor other than every couple of
weeks, through some form of communication. And if they’re not, then I would certainly welcome
them to bring that to our attention, ‘cause we do want our peer mentors
remaining active, but no overbearing." said Kittle.
So with four years under the peer mentor program's belt, there are still things that the mentors feel can be improved upon and in a meeting with some mentors and the executive board, there were suggestions that were taken seriously by Keisha Boyd, Assistant Director of Peer Mentor Program.
Multiple peer mentors said that they wished for a more variety of events and ways to connect with their mentees.
"I feel like there needs to be more events geared towards freshman, I feel like at times they are overwhelmed with everything that this school has to offer and that makes them not want to come and interact with us. I just think they need things that are geared towards them and more personalized," said junior Meredith Beck, while filling out a form.
What Has Changed?
After the interview and feedback in
September, Student Life took a long, hard look at the peer mentor program.
“We do a continual assessment of our programs; getting feedback from mentees as well as mentors and the Executive Committee. This is a continual assessment and measures are taken to improve things,” Gail Tuttle and Kittle said in a follow-up interview.
Gail Tuttle is the Vice President of Student Life and has been with the school since 1985 remembers how the past years have differed from this year. Student Life wants to return the program to the way it was in the past and not the waste of time it has become.
“Parents, as well as their students, view the Peer Mentor as a resource and guide to campus. Parents have commented that Peer Mentors are key in connecting their student to campus life, organizations, and networking with other new students.” Tuttle and Kittle stated.
One thing that the Peer Mentor program has improved upon is the way they contact their mentees. This year the Mentors had to fill out more paperwork so Student Life could keep a tab on how many times each mentor contacted their mentees as well as who shows up to which events and how their one-on-one meetings went.
"While in the past years we did not have as many papers to fill out, it was definitely worth it because we could not be blamed if one of our mentees said we did not contact them. I think it also showed Student Life that we made a serious effort to make our mentees feel welcome," said Beck, as she was typing up a mentee report.
“We do a continual assessment of our programs; getting feedback from mentees as well as mentors and the Executive Committee. This is a continual assessment and measures are taken to improve things,” Gail Tuttle and Kittle said in a follow-up interview.
Gail Tuttle is the Vice President of Student Life and has been with the school since 1985 remembers how the past years have differed from this year. Student Life wants to return the program to the way it was in the past and not the waste of time it has become.
“Parents, as well as their students, view the Peer Mentor as a resource and guide to campus. Parents have commented that Peer Mentors are key in connecting their student to campus life, organizations, and networking with other new students.” Tuttle and Kittle stated.
One thing that the Peer Mentor program has improved upon is the way they contact their mentees. This year the Mentors had to fill out more paperwork so Student Life could keep a tab on how many times each mentor contacted their mentees as well as who shows up to which events and how their one-on-one meetings went.
"While in the past years we did not have as many papers to fill out, it was definitely worth it because we could not be blamed if one of our mentees said we did not contact them. I think it also showed Student Life that we made a serious effort to make our mentees feel welcome," said Beck, as she was typing up a mentee report.
What to Expect Next Year
When the
peer mentor applications are available on January 9, 2013, Student
Life is expecting to have a large response from the current freshmen class.
“Our goal is to increase our Peer Mentor team to 120 mentors so that
groups can be smaller and even more personable.” How does Kittle and Tuttle expect to get 120
more peer mentor if so many freshmen had a bad experience this year?
" If there were less mandatory events and smaller group sizes I would definitely fill out an application. I just think that sometimes the mentors spend too much time e-mailing and trying to get us to do things that I feel like we did not have time to figure things out on our own," said freshman Henry Howle.
" If there were less mandatory events and smaller group sizes I would definitely fill out an application. I just think that sometimes the mentors spend too much time e-mailing and trying to get us to do things that I feel like we did not have time to figure things out on our own," said freshman Henry Howle.
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